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Returns and Exchanges

 

IMPORTANT INFORMATION

  1. We have made every effort to display as accurately as possible the colours of our products that appear on our website. However, as computer monitors vary, we cannot guarantee that your monitor's display of any colour will be completely accurate.
  2. All items are quality controlled and checked for any faults before they are dispatched to customers.
  3. Should you receive an item that is not in perfect condition please contact us immediately.
  4. Please send all items you wish to return from an order in the same shipment to ensure your return is processed as quickly as possible.
  5. Items should be returned in their original packaging to ensure they are adequately protected in transit.
  6. Free collection does not apply to items returned from a different country to the original shipping destination or to orders cancelled under the ICACRs.
  7. The funds can be reimbursed within 7 (seven) days after placing the order.

 

The items have to be returned on the following address:

BIENWORLD Sp.z.o.o
ul. Topolowa 2A
62-090, Bytkowo / Poznan
Poland